Lead Talent Acquisition
What is the purpose of this role?
The Lead Talent Acquisition plays a critical role in shaping DOOR’s hiring strategy and execution. This role ensures that we attract, engage, and retain top-tier talent across our organization by leading a high-performing recruiting team, enhancing candidate experience, and aligning recruitment efforts with DOOR’s growth objectives. As a strategic partner to leadership, this role directly influences DOOR’s culture and success by bringing in mission-aligned individuals who are passionate about transforming the way people interact with the spaces around them.
What is the role?
As the Lead, Talent Acquisition, you will oversee and optimize all aspects of the recruitment lifecycle—from developing sourcing strategies to improving interview processes and ensuring a best-in-class candidate experience. You’ll lead and support a team of recruiters, collaborate closely with hiring managers across departments, and actively manage key searches as needed. This role is both strategic and hands-on, requiring a leader who can think big, drive results, and support the development of a growing talent acquisition team in a high-growth, fast-paced environment.
This position reports directly to the VP, People Operations.
Who is Door?
DOOR is the next generation of innovation built on the foundation of Latch. Latch was founded in NYC a decade ago with a vision to create unparalleled experience for residents through hardware and software. Now after 100+ million locks, we're continuing that vision to transform how people interact with spaces everywhere. With our newly established headquarters in St Louis we are continuing to unify access to spaces, services, and experiences that redefine the way we live, work, and connect.
DOOR was started with the mission to enhance the residential living experience with its DOOR app, which brings together products, services, technology, and community to reduce costs for building owners and deliver the living experience residents expect in today’s world. Built on the strong foundation Latch established with its access control and entry systems, the DOOR app is anchored by the Doorman, an AI assistant that combines the technology and unique data of each building to serve timely and relevant information to residents and property managers. From access control to monitoring for leaky toilets and checking the status of amenities and service providers, DOOR supports all the needs of residential living in one, easy-to-use app.
What will you do?
- Team Leadership:
- Lead and manage the Recruiting team, fostering collaboration and a positive work environment.
- Provide ongoing support and guidance to Senior Recruiters, ensuring they meet their objectives.
- Conduct regular check-ins and offer assistance as needed.
- Status Tracking and Support:
- Monitor the status of ongoing searches, offering support and guidance to the team.
- Provide feedback and address any challenges or roadblocks in the recruitment process.
- Support strategic decision-making by offering insights into hiring needs and challenges.
- Career Development:
- Develop and nurture the career growth of team members through mentorship and guidance.
- Identify training opportunities to enhance the skills of the Recruiting team.
- Stakeholder Engagement:
- Maintain constant communication with Hiring Managers and department leaders to assess hiring needs.
- Collaborate with the Head of People to align recruiting strategies with overall organizational goals.
- Provide regular updates on search statuses and team performance.
- Hands-On Recruiting:
- Actively participate in recruitment activities, taking ownership of searches when necessary.
- Conduct offer calls with candidates to facilitate the final stages of the recruitment process.
- Reporting and Metrics:
- Own the Recruitment Spreadsheet and dashboard as well as the internal ATS.
- Generate and analyze recruitment metrics to measure team performance and identify areas for improvement.
- Provide regular reports on key recruiting metrics to leadership.
What do you bring to DOOR?
- 5+ years of experience in full-cycle recruiting, with at least 2 years in a leadership or people management role.
- Proven ability to build and lead high-performing recruiting teams, with a strong focus on collaboration, accountability, and performance.
- Experience recruiting for a variety of roles across multiple functions (e.g., engineering, operations, sales, G&A).
- Strong understanding of recruiting technologies and applicant tracking systems (e.g., Greenhouse, Lever, etc.).
- Demonstrated success developing and executing talent acquisition strategies that align with company goals.
- Excellent stakeholder management skills; able to partner effectively with hiring managers and senior leadership.
- Data-driven mindset—confident using metrics to guide decisions and improve processes.
- Experience working in high-growth, fast-paced environments; startup or tech company experience is a plus.
- Excellent written and verbal communication skills with a strong sense of discretion and confidentiality.
- Commitment to diversity, equity, and inclusion in recruitment and hiring practices.
DOOR understands that job requirements sometimes exclude people who identify with historically marginalized groups from applying to jobs for which they are qualified. Even if you don’t meet 100% of the requirements listed, or if you achieved these requirements through unconventional channels, we encourage you to apply.
What is required (travel & physical requirements)?
- Occasional Travel to DOOR locations & talent fairs/conferences.
- This role will be in-person part time (2-3 days a week)
- Must be able to lift up to 25 pounds at times
What does DOOR bring to the table?
We are reimagining what a supportive workplace looks like, from the inside out. To ensure every team member feels valued, we provide competitive compensation packages that reflect your skills and contributions. We offer a comprehensive suite of benefits such as employer-sponsored health, dental, and life options, and generous PTO, and an all-of-you, inclusive approach to benefits:
- Parental Leave
DOOR provides company-supported parental leave for both primary and non-primary caregivers, along with tiered return-to-work options to support a smooth transition back to the workplace. - Flexible Time Off
We offer a flexible time off policy to ensure employees have the opportunity to rest, recharge, and maintain well-being—so they can bring their best selves to work. - Flexible Working Day
We support flexible work schedules, empowering employees to structure their workday in a way that best fits their personal and professional lives. - Comprehensive Health Coverage
We offer medical, dental, and vision plans with multiple coverage tiers, including the option to enroll domestic partners. Healthcare and flexible spending accounts (FSAs) are available, with employer contributions to help offset costs. - Life & AD&D Insurance
DOOR provides employer-paid basic life and accidental death & dismemberment (AD&D) insurance, with the option to purchase additional supplemental coverage. - Disability Benefits
We sponsor both short-term and long-term disability coverage, offering financial protection in the event of an illness or injury that prevents you from working. - Retirement Planning
Employees are eligible to enroll in a 401(k) Retirement Plan through Vanguard, with flexible contribution options to support long-term financial goals. - DOOR Equipment Setup!
Employees get a full setup of hardware from our home line of products as well as FREE monitoring!
Joining us means:
- Having teammates all over the world in the US, Argentina, Spain and Romania.
- Collaborating in a fast-paced environment where you can apply what you have learned in new challenges, and, more importantly, grow your career.
- Being encouraged to invent and innovate within your role and working in a company where calculated risk-taking is highly encouraged and thinking outside the box is a must.
We embrace diversity and strive to create an inclusive environment for all.
Attention Job Seekers: Beware of job scams!
Job scams are on the rise, and you should take steps to protect yourself in your job search. Here are some guidelines to help you stay safe if you are applying for a job with Latch or Door:
- Communications from Latch or DOOR will always come from @latch.com or @door.com. Do not accept a job interview invitation with Latch or DOOR from anyone who does not contact you through an email that comes from @latch.com or @door.com.
- Latch never interviews candidates via Skype or in writing where you do not see the interviewer. All of our interviews happen either by video or in person.
- We will never offer you a job based on a single conversation with someone claiming to be from our People organization. In all of our job interviews, you will always speak, by video or in person, with the hiring manager for the position.
- Do not share your sensitive personal information with anyone who purports to offer you a job at Latch or DOOR unless you verified that the offer is from Latch or DOOR (check email senders addresses). We will never ask you for your bank account information or your mother’s maiden name during the interview process.
- We will never ask you to purchase any equipment with a promise that we will reimburse you after you begin working for us.
- If you believe you were a victim of a job scam, you may report it to the FBI: https://www.ic3.gov/.